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Zero Hour Contract

Written by Hasan Hamad

Updated at December 17th, 2025

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Table of Contents

What is a zero-hour contract? How is zero-hour pay calculated? What are the advantages and disadvantages of zero-hour contracts for employers? What entitlements do employees have under zero-hour contracts? Do zero-hour contracts include sick and holiday pay? How should businesses manage zero-hour contracts within a global workforce?

What is a zero-hour contract?

A zero-hour contract is an employment arrangement, primarily used in the UK, where an employee is not guaranteed a set number of working hours or a regular salary. Instead, they are paid only for the hours they actually work. While the term "zero hours" is specific to the UK, similar contract types exist worldwide with variations.

How is zero-hour pay calculated?

The calculation of pay for zero-hour contracts can vary by country, but the general process involves:

  • Calculating gross pay by multiplying the number of hours worked in a week by the hourly rate.
  • Deducting any applicable national insurance or taxes.
  • Paying the employee according to the agreed-upon frequency. It's essential for employees to keep accurate records of their working hours to ensure accurate payment.

What are the advantages and disadvantages of zero-hour contracts for employers?

Advantages:

  • Flexibility in staffing based on demand.
  • Fewer obligations regarding overtime, benefits, and guaranteed hours. Disadvantages:
  • Potential legal compliance challenges.
  • Reputation issues due to concerns about employee financial security.

What entitlements do employees have under zero-hour contracts?

Entitlements for employees under zero-hour contracts may include:

  • Minimum wage.
  • Paid annual leave.
  • Protection from unlawful deductions.
  • Protection from discrimination.

Do zero-hour contracts include sick and holiday pay?

Holiday and sick pay entitlements can vary based on the specific contract and local regulations. If an employee is classified as a worker rather than a freelance contractor, they may be entitled to benefits like holiday pay and sick pay. The amount received often depends on the average number of hours worked.

How should businesses manage zero-hour contracts within a global workforce?

Managing zero-hour contracts in a global workforce requires understanding and complying with the varying legal requirements in different countries.

Businesses can:

  • Rely on local regulatory expertise.
  • Ensure transparent communication with employees regarding their rights and entitlements.
  • Utilize technology, such as payment execution platforms, to automate payments, maintain records, and reduce errors when dealing with international employees.
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